Who to contact

If I have a question, I can contact…

VIA PHONE                                                                                                               

 

MEDICAL / PRESCRIPTION

Under Age 65

Benistar Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-888-588-6682

Benistar's Fax: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . 1-860-408-7025

Mailing Address:  Benistar DSRA-BT Service Center

                              10 Tower Lane, Suite 100

                               Avon, CT  06001

Email Address: memelig@Benistar.com

Find BCBSM Doctors / Hospitals . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . .. . . 1-800-810 BLUE (2583)

BCBSM Wellness & Blue Health Connection . . . . . . . . . . . . . . . . . . . . ... .  1-800-775-BLUE (2583)

Express Scripts Mail Order . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . .. . . . . .  ..1-800-948-8779

Specialty Rx Vendor, OptionCare . . . . . . . . . . . . . . . . . . . . . . . . . . . .. .. . . ..1-866-515-1355

Post 65

Benistar Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . .1-888-588-6682

The Hartford . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . .. . .. . . . . 1-888-588-6682

Express Scripts Prescription Drug . . . . . . . . . . . . . . . . . . . . . . . . .. . . .. . .. . . . . . .1-888-588-6682

HEALTH INSURANCE MARKETPLACE

HealthCare.gov. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . 1-800-318-2596

HEALTH COVERAGE TAX CREDIT

IRS Toll Free: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . ...1-844-853-7210

DENTAL

BCBSM / Benistar Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-888-588-6682

VISION

Vision Service Plan (VSP) / Benistar Customer Service . . . . . . . . . . . . . . . . . . . . .1-888-588-6682

VOLUNTARY TERM LIFE

Guardian / Benistar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . .1-888-588-6682

MetLife. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . 1-888-622-6616

DSRA BT BROKER

CRHG (Cone Retiree Healthcare Group) 

Cathy Cone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . .1-832-541-8842

                                                                                                                                    email: Cathy@MyMedPlans.com

John Cone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . .1-713-446-3501

                                                                                                                                    email: John@MyMedPlans.com

Lisa Andrews . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . .. . . . . .1-832-723-9488

                                                                                                                                    email: Lisa@MyMedPlans.com

ON THE WEB                                                                                                            

 

GENERAL

DSRA-Benefit Trust. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . www.dsrabenefittrust.net

DSRA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . www.delphisalariedretirees.org

MEDICAL / PRESCRIPTION

Under Age 65

BCBSM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . www.bcbsm.com

Post 65

The Hartford . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... . . . www.thehartford.com

Express Scripts Prescription Drug . . . . . . . . . . . . . . . . . . . . . . . . . .. . .  . . www.express-scripts.com

HEALTH COVERAGE TAX CREDIT

IRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . wi.hctc.stakehldr.en@irs.gov

 

DENTAL

BCBSM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . www.bcbsm.com

VISION

Vision Service Plan (VSP) through BCBSM. . . . . . . . . . . . . . . . . . . . . . . .  . . . . www.vsp.com

VOLUNTARY TERM LIFE

Guardian . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . www.guardianlife.com

MetLife. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . www.metlife.com/mybenefits

PENSION BENEFITS

Pension Benefits Guaranty Corporation (PBGC) . . . . . . . . . . . . . . . . . . . . . . . www.pbgc.com

Your Customer Service Department

Contact Benistar for all

  1. benefit/plan questions

  2. invoicing/billing questions

  3. document questions

  4. changes in contact information

  5. eligibility/qualifying questions

Call Benistar for any customer service related questions or problems...

 

Benistar @ 1-888-588-6682

Your Insurance Advisor and Broker

Cone Retiree Healthcare Group Contact Information

Cathy Cone

   President

   Cell Phone:  1-832-541-8842

   Email:  Cathy@MyMedPlans.com

John Cone

   Managing Partner

   Cell Phone:  1-713-446-3501

   Email:  John@MyMedPlans.com

Lisa Andrews

   Managing Partner

   Cell Phone:  1-832-723-9488

   Email:  Lisa@MyMedPlans.com

If you can not get the answers you are looking for or are not satisfied with the information your receive from our Customer Service/Call Center Group, please contact us directly.  Don't overload your board member with questions we can help you with!  Please use our information provided here to contact us before reaching out to the Board Members.  We are here for you!

Have Website Feedback?

Would like to make suggestions?

Please contact us at DSRAContactUs@gmail.com or use the email information provided to your left.

Plan Administrator and Insurance Broker change coming for DSRA-Benefit Trust Members

The DSRA-Benefit Trust Board of Directors has entered into a three-year agreement with a new insurance broker, Cone Retiree Healthcare Group, LLC. (CRHG), to represent the DSRA-Benefit Trust eligible plan participants, current and future, with healthcare options for Pre-65 and Post-65.  CRHG will also represent the Trust regarding Life Insurance for eligible participants under the newly signed agreement.  Cone Retiree Healthcare Group has been actively supporting those American workers affected by corporate bankruptcy and foreign trade since 2009.  Their knowledge of both the Health Coverage Tax Credit and Medicare will benefit the DSRA-Benefit Trust members as we continue to offer the best insurance plans available to our participants. 

In addition to the insurance broker change, the DSRA-Benefit Trust will also be moving the Plan Administration and Call Center duties to Benistar Client Services and to the Benistar Retiree Service Center for Pre-65 and Post-65 plan participant’s healthcare benefits beginning January 2020.  Benistar Client Services has extensive experience with the Health Coverage Tax Credit and with Medicare.  This change will allow our members a more streamlined approach to navigating their insurance plans by providing a single point of contact for both Pre-65 and Post-65 with one toll free number for all participants answered by the DSRA-Benefit Trust Call Center at the Benistar Retiree Service Center.  The toll-free phone number will be sent to all members once the transition takes place. 

Please be on the lookout for additional details coming soon!

DSRA-Benefit Trust Board of Directors

 

Plan Administrator and Insurance Broker for DSRA Benefit Trust 

dated: 27 September 2019

IS YOUR CONTACT INFORMATION UP TO DATE?
      IS YOUR BENEFICIARY INFORMATION UP TO DATE?

DSRA Benefit Trust website  - 2020

Benistar DSRA Benefit Trust Customer Service/Call Center

1-888-588-6682